Chez Carla hotel aims to be of service. As a general guide, here are our terms & conditions.
Our desire is for you to have the very best experience of Dakar.
To assist us in delivering you that experience, we have developed the following policies and guidelines which we respectfully request that you adhere to during your stay.
Arrival and Departure
Check-in time is from 2.00 pm
Check-out time is prior to 11.30 am
- We are not equiped to offer this service. Credit cards are not accepted.
- NO SHOW : payment of the first night
- CANCELATION 3 DAYS BEFORE ARRIVAL : NO FEE
- CANCELATION LESS THAN 3 DAYS BEFORE ARRIVAL : payment of one night
- MODIFY : No fee if room available at different dates. If room is not available, one night will be charged
Rates and Minimum Length of Stay Requirements
Our rates vary by room type, availability, day of the week and season.
During periods of high demand or major events and for certain packages we may apply a requirement for a Minimum length of stay.
You will be advised of this at the time of your reservation.
All rates include tax.
Gratuities and Service Charges
Tips and gratuities to our team members are at our guests discretion and we do not apply any compulsory service charges.
Small Pets and Animals
The hotel is unable to accommodate pets or animals in-house.
Communications and Privacy
If you contact us by email, fax, standard mail or through this website you agree to allow us to contact you in the future and that this may include promotional material regarding upcoming events, special offers or general information.
We will never use your name and information for any other purpose nor provide it to any other party without your prior permission or where legally obliged to do so.
Any communication that we may send you will include the opportunity for you to unsubscribe.
Changes to Hotel Policies
These Hotel Policies are subject to change without notice – latest update 1 January 2019.